Network consistency,
with evidence.
Provider Performance & Protection scores every provider interaction against your clinical guidelines — surfacing network-level consistency, individual performance patterns, and the objective evidence that protects your network when it matters.
Request a working sessionPerformance problems surface in the wrong place.
Without systematic review, provider performance gaps surface through incidents, complaints, or payer audits — after the fact, without documentation. High performers lack objective evidence of their quality. Coaching decisions are based on the 2–5% of visits a QA team could review. The rest is invisible.
What it does
Provider Performance & Protection processes every recorded visit through CogniSwitch's clinical knowledge layer — scoring each provider interaction against guideline adherence, documentation standards, and clinical protocol compliance. Every score is sourced to the specific transcript line that generated it.
Where it moves the business
- Network-level consistency — identify variation in how clinical protocols are applied across your provider network.
- Early coaching signal: surface performance patterns before they accumulate into quality problems.
- Clinical governance story for employer and broker conversations — objective network quality evidence, not self-reported.
- Objective evidence for provider reviews, termination decisions, and liability responses.
- Documented performance history that holds in regulatory inquiries and legal proceedings.
- Reduced liability exposure when incidents occur — documentation exists before the question is asked.
Paired with Visit-Level Quality Assurance
Provider Performance & Protection identifies performance patterns at the individual provider level. Visit-Level Quality Assurance provides the full audit structure — guideline adherence, documentation completeness, risk language — at the visit level. Together they give VPs of Clinical Quality and CMOs a complete quality picture.
Visit-Level Quality AssuranceFirst Stop Health
Transitioned from manual, statistically insignificant sampling to a governance model that analyzes every provider interaction — across a national network.
“We aren't projecting these numbers. This is in production today, powering our clinical governance at scale.”
Validated across 1,000+ providers in the First Stop Health network — 99% expert-aligned accuracy across 250,000+ annual visits.
Not an EMR query. Not a generic LLM. Every output is traceable.
Not a demo.
A working session.
Bring your provider rubric and any recent audit findings. We'll show you what network-level consistency looks like when every visit is scored — in 45 minutes.
Request a working session