Telehealth Intelligence/Chief Medical Officer

The signals your
patients left behind.

Every clinical conversation your patients had carries behavioral signals your EMR never captured — rising risk, service interest, care gaps. CogniSwitch structures 100% of those conversations so your activation programs act on what patients actually said.

$2M
Annual Savings [verified]
100%
Recorded Visit Coverage
99%
Expert-Aligned Accuracy
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Activation programs built on billing data miss what patients actually said.

Your EMR captures diagnoses and procedures. It doesn't capture the patient who mentioned GLP-1 interest, the one managing an unrecognized chronic condition, or the one asking about a service your network offers. Manual QA samples 2–5% of visits. The rest of that signal disappears.

Primary Capability

Patient Activation Intelligence

Renewals and broker advocacy, built on structured patient engagement.

Every visit identifies who should hear from you next — for chronic disease management, service inquiries, or preventive outreach. CogniSwitch structures the signal; your team acts on it.

Chain of Value
VISITSIGNALENGAGEROI
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Secondary Capability

Provider Performance & Protection

Network consistency with objective audit evidence.

  • Every provider scored against your clinical guidelines — consistently, at scale.
  • Identify performance patterns and protect high performers before an incident surfaces.
  • Objective evidence for clinical governance — the story employers and brokers ask for.
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CASE STUDY • FIRST STOP HEALTH

First Stop Health

Transitioned from manual, statistically insignificant sampling to a governance model that analyzes every provider interaction — across a national network.

NETWORK SIZE1,000+ Providers [FSH-1]
ANNUAL ENCOUNTERS250K+ Visits [FSH-2]
AUDIT COVERAGE<5% → 100% [FSH-3]
ANNUALIZED SAVINGS$2.0M [FSH-4]
CLINICAL ALIGNMENT99% [FSH-5]

“We aren't projecting these numbers. This is in production today, powering our clinical governance at scale.”

REFERENCE DATA [FSH-1:5] • Q1 2026 AUDIT
[FSH-1] 1,000+ providers in the First Stop Health clinical network.
[FSH-2] 250,000+ recorded visits analyzed annually.
[FSH-3] Audit coverage expanded from <5% manual sampling to 100% automated review.
[FSH-4] Annualized reduction in QA operational costs and risk mitigation.
[FSH-5] Performance alignment measured against blind double-read by clinical directors.
Deterministic Scoring
Scored against your own clinical guidelines, visit by visit.
99% Expert Alignment
Validated against expert clinical reviewers across 250,000+ visits.
Source-Linked ROI Trail
Every activation signal traces to a specific line in the transcript.

Not an EMR query. Not a generic LLM. Every output is traceable.

Related perspectives
Next Steps

Not a demo.
A working session.

Bring your activation rubric and engagement data. We'll show you which patient signals we surface — in 45 minutes.

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CogniSwitch / Chief Medical Officer
© 2026