Telehealth Intelligence/Population Risk Intelligence
Solution

See what your employer
book needs next.

Population Risk Intelligence aggregates patient-reported clinical signals across employer populations to identify cohort-level risk, unmet care demand, and upsell opportunity — at the scale that renews contracts and expands them.

250K+
Annual Visits Analyzed
100%
Recorded Visit Coverage
1,000+
Providers in Network
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Employer book intelligence requires more than claims data.

Claims data tells you what was coded. It doesn't tell you what patients reported during visits — the care gaps they mentioned, the conditions they're managing without formal diagnosis, the services they asked about. Population-level patterns built on incomplete data miss the demand signals that renew contracts and expand them.

Mechanism

What it does

Population Risk Intelligence aggregates individual patient signals — extracted from every recorded visit — into employer-level and cohort-level views. Care gap clusters, risk cohort patterns, and unmet service demand surfaces as queryable population intelligence. Each finding traces back to the visits that generated it.

How it works
1
Signal extraction
Every recorded visit is processed — patient-reported conditions, service interests, care gaps captured from clinical dialogue.
2
Cohort aggregation
Individual signals are aggregated into employer-level and cohort-level population views — risk clusters, unmet demand, care gap patterns.
3
Queryable intelligence
Population findings surface as traceable, queryable data — every cohort insight links back to the specific visits that generated it.
Business Impact

What changes when every visit counts.

Clinical
  • Earlier risk capture — cohort patterns surface before individual risk escalates to a clinical event.
  • Care gap identification at population scale, sourced to clinical dialogue not just codes.
Commercial
  • Identifies upsell demand across the employer book: populations showing primary care gaps, weight management signals, behavioral health need.
  • VBC and Stars contract defensibility — quality measures grounded in 100% visit coverage.
  • Renewal conversations with evidence: employer-level population health data drawn from actual visits.
Cost & Efficiency
  • Avoidable utilization signals: identify populations likely to generate avoidable ED visits or escalations.
Paired Solution

Paired with Patient Activation Intelligence

Population Risk Intelligence identifies demand at the employer level — a cohort showing weight management signals, a population with unmet primary care need. Patient Activation Intelligence converts those population-level findings into patient-level outreach prompts. The upsell story runs from discovery to conversion.

Patient Activation Intelligence
The Intelligence Chain
Population Risk Intelligence
Identifies cohort-level demand — weight management, primary care gaps, behavioral health signals
Patient Activation Intelligence
Converts population findings into patient-level outreach prompts — discovery to conversion
CASE STUDY • FIRST STOP HEALTH

First Stop Health

Transitioned from manual, statistically insignificant sampling to a governance model that analyzes every provider interaction — across a national network.

NETWORK SIZE1,000+ Providers [FSH-1]
ANNUAL ENCOUNTERS250K+ Visits [FSH-2]
AUDIT COVERAGE<5% → 100% [FSH-3]
ANNUALIZED SAVINGS$2.0M [FSH-4]
CLINICAL ALIGNMENT99% [FSH-5]

“We aren't projecting these numbers. This is in production today, powering our clinical governance at scale.”

REFERENCE DATA [FSH-1:5] • Q1 2026 AUDIT
[FSH-1] 1,000+ providers in the First Stop Health clinical network.
[FSH-2] 250,000+ recorded visits analyzed annually.
[FSH-3] Audit coverage expanded from <5% manual sampling to 100% automated review.
[FSH-4] Annualized reduction in QA operational costs and risk mitigation.
[FSH-5] Performance alignment measured against blind double-read by clinical directors.

First Stop Health's population of 250,000+ annual visits across 1,000+ providers is the evidence base for cohort-level risk intelligence at scale.

Deterministic Scoring
Scored against your own clinical guidelines, visit by visit.
99% Expert Alignment
Validated against expert clinical reviewers across 250,000+ visits.
Source-Linked Data Integrity
Every quality measure traces to the visit where it was documented.

Not an EMR query. Not a generic LLM. Every output is traceable.

Relevant perspectives
Next Steps

Not a demo.
A working session.

Bring your employer book and your current renewal data. We'll show you which population signals we surface — in 45 minutes.

Request a working session
CogniSwitch / Population Risk Intelligence
© 2026