Telehealth Intelligence/Population Risk Intelligence
Solution

See what your employer
book needs next.

Population Risk Intelligence aggregates patient-reported clinical signals across employer populations to identify cohort-level risk, unmet care demand, and upsell opportunity, at the scale that renews contracts and expands them.

250K+
Annual Visits Analyzed
100%
Recorded Visit Coverage
1,000+
Providers in Network
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Employer book intelligence requires more than claims data.

Claims data tells you what was coded. It doesn't tell you what patients reported during visits: the care gaps they mentioned, the conditions they're managing without formal diagnosis, the services they asked about. Population-level patterns built on incomplete data miss the demand signals that renew contracts and expand them.

Mechanism

What it does

Population Risk Intelligence aggregates individual patient signals, extracted from every recorded visit, into employer-level and cohort-level views. Care gap clusters, risk cohort patterns, and unmet service demand surfaces as queryable population intelligence. Each finding traces back to the visits that generated it.

How it works
1
Signal extraction

Every recorded visit is processed: patient-reported conditions, service interests, care gaps captured from clinical dialogue.

2
Cohort aggregation

Individual signals are aggregated into employer-level and cohort-level population views: risk clusters, unmet demand, care gap patterns.

3
Queryable intelligence

Population findings surface as traceable, queryable data; every cohort insight links back to the specific visits that generated it.

Live demo — population signal detection
1,000+ PROVIDERS250K+ VISITS/YEAR100% PROCESSED
PT-2847PROCESSING
DUR: 14m 32s
PT-3921PROCESSING
DUR: 08m 15s
PT-9902PROCESSING
DUR: 22m 44s
PT-4110PROCESSING
DUR: 11m 02s
PT-7533PROCESSING
DUR: 19m 58s
Care Gaps
0
PT-2847A1C overdue (18mo)
PT-9132BP unmonitored
GLP-1 Signals
0
PT-3921Side effects reported
PT-7533Adherence < 60%
Mental Health
0
PT-6184PHQ-2 positive screen
PT-9902Sleep disorder reported
Med Adherence
0
PT-4110Metformin skipped 5d
PT-8821Statin refill overdue
Protocol Flags
0
PT-5571ABx without indication
PT-2847Steroid deviation
Follow-Up
0
PT-7533BP check in 14 days
PT-3921PCP referral pending
Business Impact

What changes when every visit counts.

Clinical
  • Earlier risk capture: cohort patterns surface before individual risk escalates to a clinical event.
  • Care gap identification at population scale, sourced to clinical dialogue not just codes.
Commercial
  • Identifies upsell demand across the employer book: populations showing primary care gaps, weight management signals, behavioral health need.
  • VBC and Stars contract defensibility: quality measures grounded in 100% visit coverage.
  • Renewal conversations with evidence: employer-level population health data drawn from actual visits.
Cost & Efficiency
  • Avoidable utilization signals: identify populations likely to generate avoidable ED visits or escalations.
Paired Solution

Paired with Patient Activation Intelligence

Population Risk Intelligence identifies demand at the employer level: a cohort showing weight management signals, a population with unmet primary care need. Patient Activation Intelligence converts those population-level findings into patient-level outreach prompts. The upsell story runs from discovery to conversion.

Patient Activation Intelligence
How they connect

Identifies cohort-level demand: weight management, primary care gaps, behavioral health signals

Converts population findings into patient-level outreach prompts, from discovery to conversion

CASE STUDY • FIRST STOP HEALTH

First Stop Health

Transitioned from manual, statistically insignificant sampling to a governance model that analyzes every provider interaction across a national network.

NETWORK SIZE1,000+ Providers [FSH-1]
ANNUAL ENCOUNTERS250K+ Visits [FSH-2]
AUDIT COVERAGE<5% → 100% [FSH-3]
ANNUALIZED SAVINGS$2.0M [FSH-4]
CLINICAL ALIGNMENT99% [FSH-5]

“We aren't projecting these numbers. This is in production today, powering our clinical governance at scale.”

REFERENCE DATA [FSH-1:5] • Q1 2026 AUDIT
[FSH-1] 1,000+ providers in the First Stop Health clinical network.
[FSH-2] 250,000+ recorded visits analyzed annually.
[FSH-3] Audit coverage expanded from <5% manual sampling to 100% automated review.
[FSH-4] Annualized reduction in QA operational costs and risk mitigation.
[FSH-5] Performance alignment measured against blind double-read by clinical directors.

First Stop Health's population of 250,000+ annual visits across 1,000+ providers is the evidence base for cohort-level risk intelligence at scale.

Deterministic Scoring
Scored against your own clinical guidelines, visit by visit.
99% Expert Alignment
Validated against expert clinical reviewers across 250,000+ visits.
Source-Linked Data Integrity
Every quality measure traces to the visit where it was documented.

Built for this task, not bolted onto an EMR or wrapped around a generic LLM. Every output is traceable.

Relevant perspectives
Next Steps

See it run on your data.
A working session.

Bring your employer book and your current renewal data. We'll show you which population signals we surface, in 45 minutes.

Request a working session
CogniSwitch / Population Risk Intelligence
© 2026